Have you ever used your Samsung smart TV to watch web content? If that’s the case, you’ve probably had trouble connecting to the Samsung server on your television. This article will explain how to fix “Unable to connect to Samsung Server” error on Samsung TV.
This error number clearly shows that the Samsung hub is unable to connect to the Samsung server. Error198 might be caused by a number of factors. The major culprit, though, is an internet problem.
An issue with the internet is preventing you from connecting to the Samsung server. The issue might be caused by a Samsung server that is now unavailable.
If this is the case, the problem is just transitory and may be resolved quickly.
For example, you must wait for the server to come back online. When the server is up and running but you’re still getting error 198 messages. It indicates that your internet connection or smart hub is down.
If you’re having trouble connecting to the Samsung server on your television, you’ve come to the right place. You’ve arrived at the correct location.
Why does it happen that you can’t connect to your Samsung server?
The most typical reason for an inability to communicate to the Samsung Server is poor internet linkage. Likewise, a poor internet environment might render an issue with the internet.
There may be plenty of reasons that are restricting your Samsung TV to attach a link with the server:
DNS problem: These days, almost all of the features are customizable. The case might occur if you maintain your smart tv set up with a bad DNS address. In this situation, you’ll need to update your DNS settings and double-check that each and every figure is right.
Firmware that is no longer supported: If your smart tv’s system software is old, it’s time to replace it. It implies that the difficulty is yielded by a more aged version of the smart television. In other words, outdated technology isn’t functional with today’s technologies.
Smart hub password: Many customers have reported that changing the smart hub password resolved the problem. There might be a problem preventing the weak security password device from connecting to the server.
The server is currently unavailable: When the server is offline but you are still trying to connect to it. You will, obviously, become unable to communicate with the server as a result of this.
Poor Internet Connection: When the internet is sluggish and unreliable, the server’s connection is lost.
How to Repair a Samsung TV That Won’t Connect to a Server?
To fix the unable to connect to Samsung server 189 problems on your smart tv, follow the steps outlined above.
The following are some of the effective solutions for resolving the Samsung tv error 198 code:
Option 1: Perform a soft reset on your Samsung television
Soft resetting your smart tv disables every background running process. It is the operation of closing all programs and clearing the RAM data when the device is rebooted.
- Long press and hold the tv remote’s power button.
- When the television has rebooted, press the button.
- Check for an issue when the television has finished booting.
Option 2: Reset the Smart Hub to Factory Settings
- To resolve the connectivity problem, you should conduct a factory reset.
- By hitting the Home button on the remote, you will land on the Menu parameter.
- The next move is to pick the Support option from the drop-down menu under Settings.
- Then you need to Reset Smart Hub after selecting Self Diagnosis.
- In order to confirm factory reset, you must input the default pin code 0.0.0.0.
- Follow the directions on the screen.
Check whether the issue persists after the smart hub has been successfully reset.
Option 3: Alter your DNS server
Your nation does not have access to all of the content. If you’re attempting to see any content and receive a Server error 198, try this technique. When you attempt to connect content that is banned in your location, you will receive this error code.
However, by utilizing custom or Google DNS, you can get around some regional limitations. To configure Google DNS on your Samsung Smart TV, follow the steps below. The procedure is straightforward and may be completed in a few stages.
- Go to Settings on your Smart TV after turning it on.
- Press OK after selecting the network. Select Network Status from the menu bar.
- Select sIP parameters and then edit an existing one.
- Save the configurations after entering your chosen DNS or Google’s DNS(22.214.171.124). After altering the DNS settings, reboot the device.
Option 4: Log out and then log back in
This strategy can be used if you’re having problems with Samsung applications. Signing out of a Samsung account is as simple as going to settings, then to general settings, then system management, and lastly to Samsung Account.
Pick My Account from the account area, then sign out. After signing out, reboot the device and attempt signing in once again. If the mistake is tied to a certain program, this might perhaps fix it.
Option 5: Need to Upgrade the Software Version to the Latest one
The server may have trouble handling the request if the software is too old or of a different version. As a result, certain server failures are to be assumed. Editions of the programming language and interfaces may change across software versions. Always make sure you’re running the most recent version of the program.
Normally, if you can’t connect to a server, you won’t be able to update it. You may either update the software yourself or take it to a service center.
Option 6: Need to Contact to theTech Expert
If all of the approaches have the unsuccessful result, the problem is most likely with the smart TV. It might be a bug in the program or hardware. Normally, technicians would be able to identify and resolve the problems. This, however, may come at a price. If you have a newer smart TV and are encountering this problem, you can obtain free service.